Privacy Policy

Depending on how you use PONY, we may collect:

• Account data: name, email, date of birth, gender, preferences, and authentication identifiers.
• Profile data: photos, interests, bio, location city/region (not precise GPS unless you opt-in), and preferences.
• Usage data: app interactions, device information, log data, diagnostics, and performance analytics.
• Communications: messages, support requests, and feedback you provide.
• Cookies & similar technologies: see our Cookie Policy for details.

• Provide and personalize the app experience, including interest-based matching.
• Maintain safety and integrity, including moderation and fraud prevention.
• Improve performance and features through analytics and research.
• Communicate updates, security alerts, and service-related messages.
• Comply with legal obligations and enforce our Terms of Use.

Where applicable (e.g., under UK/EU GDPR), we process your personal data based on one or more of the following: your consent, contract performance, legitimate interests (such as app safety and improvement), and legal obligations. You may withdraw consent at any time where processing is based on consent.

We may share data with:

• Service providers who support app functionality (hosting, analytics, moderation) under appropriate safeguards.
• Legal authorities when required by law or to protect users and our services.
• Business transfers in the event of a merger, acquisition, or asset sale, in which case users will be informed where required.

Your information may be processed in countries outside your place of residence. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your data.

We retain personal data only for as long as necessary to provide the service, comply with our legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data subject to certain exemptions.

Depending on your jurisdiction, you may have rights to access, rectify, delete, restrict, or object to processing, and to data portability. You may also lodge a complaint with your data protection authority.

To exercise rights, please use the Contact section below. We may ask for verification information to protect your account.

PONY is intended for users aged 18 and over. We do not knowingly collect personal information from minors. If you believe a minor has provided us data, please contact us to request deletion.

We may update this Privacy Policy to reflect changes to our practices or for legal, technical, or regulatory reasons. We will post the updated policy with a new “Last updated” date, and may provide additional notice where required.